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Interim Manager

Interim Manager

Werkervaring interimmanager

BPO Re-transition manager
Moving outsourced activities from the external service provider back to 2 new, in company, service delivery centers for 8 of my countries.
Main achievements:
- Hire and onboarding teams of Chief and Senior accountants
- Transfer activities, within the project plan
- Transition local organizations to new European set-up with more central quality and responsibilities

Regional Finance Services Manager
Leading and result responsible for the operations and service delivery of finance services in: Netherlands, Belgium, Germany, Poland, Czech Republic, Slovakia, Hungary, Romania, Bulgaria, Ukraine, Russia, Kazakhstan, Uzbekistan, Armenia, Mongolia, Denmark, Norway, Finland and Sweden
Together with my managers, leading a team which significantly reduced over time (from 120 FTE to around 60 FTE)
Apart from the BPO journey, my main achievements:
- Implement cross border service delivery and support; also in CIS region
- Enable and support the Groups SAP efforts in a number of my countries
- Continuous process improvement programs and tools implementations
- Add and integrate new countries (most recently from central Asia region) to my group.
Besides the many changes facing my teams, focus always remains on service delivery, organizational stability and customer satisfaction.

Business Process Outsourcing Transition Manager
Outsourcing the activities from the teams in 8 countries to service delivery centers in Prague, Czech Republic; Lodz, Poland and Pune, India.
Main achievements:
- Transfer activities, within the project plan
- Adjust local organizational set up
- Transform remaining staff towards new (BPO management) mission

Country Manager Russia
Leading the shared services organization in Russia (55 FTE) for Finance, HR, IT and Purchasing
Main achievements:
- Changed management and organizational set up
- Improve stability and reduce attrition
- Improve customer focus and process efficiency
- Improve intercompany mobility

Country Manager Switzerland
Leading the shared services team in Switzerland, 12 FTE
Main achievements:
- Creating organizational stability
- Improve customer focus
- Improve efficiency

Global Project Leader - CRM Tool implementation

Country Manager Netherlands
Implementing and leading shared services organization in the Netherlands; Responsible for Finance, Purchasing and IT (8 FTE)
Main achievements:
- Implements shared services organization
- Implement KPI measurements and SLA’s
- Double digit efficiency gains

General Manager
Industrial tools company in the Netherlands, 35 FTE
Main achievements:
- Change legal structure of the company
- Asset free balancesheet

Sales Manager General Industry Benelux
Responsible for sales of professional industrial tools towards general industry customers. Leading a team of 12 Dutch and Belgian account managers and product specialists
Main achievements:
- Increase profitability, through improved sales competencies
- Increase market share, through territory management
- Successful introduction of new tools and applications
- Implementation of full CRM application

Business controller - in 4 different settings



Opleiding interimmanager

BA Business Administration - diploma
MBA Business Administration - deels voltooid
Een hele reeks aan Algemeen, Financieel en Sales Management cursussen en opleidingen plus een breed scala aan persoonlijke ontwikkelingsprogramma's en trajecten

Consultancy interimmanagement a.i. kerncompetenties

zeer ervaren; resultaat gericht; pragmatisch; people manager; financieel management, sales management en general management; coach voor managers en professionals; internationaal; teamplayer; pro active; BPO

Talenkennis interimmanager

Nederlands; engels; duits - vloeiend
Frans en Spaans - enigszinds
Zweeds en russich - beperkt

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